Kernersville Chrysler Dodge Jeep's BDC Center is growing, and they are looking
for Internet Sales Representatives to join their sales team.
BDC / Internet Sales Representatives will be responsible for
handling all incoming phone calls and internet leads, as well as confirming
sales appointments and performing long-term follow-up on all unsold
customers (e.g., internet leads, showroom visits, and incoming calls).
BDC Representatives will strive to generate repeat business by reaching
out to current customers and ensuring complete satisfaction in ownership,
as well as in marketing efforts by accurately obtaining and logging
customer sources.
Job Responsibilities:
- Communicate
effectively with internet customers and prospects according to their
preferred method of communication (phone, email or in person)
- Manage Internet
sales leads, respond to inquiries in a timely fashion, and answer
questions on available stock and product performance
- Maintain an
ongoing customer database to capture repeat business
- Schedule
appointments with interested buyers for test drives and delivery of
vehicles
- Disclosing terms
of sales with consumers and reviewing sales with dealership management
Job
Requirements
Successful BDC/Internet sales professionals have come from a
variety of backgrounds. The ideal candidate has customer service and/or a
general sales background of some sort, (electronics, appliances, real estate,
B2B, marketing, etc.), a hard working professional with experience providing exceptional
customer service and looking to make a career change, or a recent college
graduate looking to pursue a career in sales.
- Previous
customer service experience
- Previous call
center and/or Internet sales experience a plus
- Sales experience
is a plus, NOT required
- Requires strong
communication skills in order to work most effectively with customers
- Must be
Internet savvy, have good computer skills and excellent organizational
skills to help keep track of all sales leads and to keep the website data
up-to-date
- Excellent follow
through and follow up skills
- Must be willing
to work evenings and weekends
- Valid driver's
license
- Must be willing
to submit to a background check
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