Effective Date: [01-01-2025]
1. Purpose
Kernersville Chrysler Dodge Jeep Ram has adopted this Return Policy to provide clarity and transparency regarding the finality of vehicle sales. Customers are encouraged to review this policy carefully before completing their purchase.
2. Pre-Owned Vehicle Sales
- All sales of pre-owned vehicles are final.
- The Dealership does not accept returns, exchanges, or cancellations once a pre-owned vehicle has been purchased and delivery has been accepted.
- Customers are strongly encouraged to thoroughly inspect any pre-owned vehicle before taking delivery.
- For additional assurance, all Certified Pre-Owned (CPO) vehicles purchased at the Dealership come with a dealership-backed warranty for added peace of mind. More information about Certified Pre-Owned benefits is available on our website: Certified Pre-Owned Information.
3. New Vehicle Sales
- All sales of new vehicles are also final.
- Customers are advised to carefully review all vehicle details on the official window sticker before completing the purchase.
4. Customer Rights and Responsibilities Prior to Delivery
To ensure complete satisfaction, customers are encouraged to:
- Request a free vehicle walk-around with a sales representative prior to delivery. During this process, our team will provide a detailed description and review of the vehicle's features, condition, and specifications.
- Ask questions, address concerns, and verify information before signing any final documents.
- Review all warranties, protection plans, and optional coverage available at the time of purchase.
5. No Exceptions
Except where otherwise required by state or federal law, the Dealership is under no obligation to accept the return, repurchase, or exchange of any vehicle after delivery.
6. Governing Law
This Return Policy shall be governed by and construed in accordance with the laws of the State of North Carolina.Acknowledgment
By signing the purchase documents and taking delivery of a vehicle, the
customer acknowledges that they have read, understood, and agreed to the terms
outlined in this Return Policy.
Hours
- Monday9:00am - 8:00pm
- Tuesday9:00am - 8:00pm
- Wednesday9:00am - 8:00pm
- Thursday9:00am - 8:00pm
- Friday9:00am - 8:00pm
- Saturday9:00am - 6:00pm
- SundayClosed
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